Frequently asked questions
Purchase and delivery
What security systems does Fortis offer?
We specialize in Ajax Systems — wireless, reliable, and modernly managed security systems.
What is the delivery procedure?
We deliver throughout Latvia within 5-15 business days. Pick-up at the office or with installation service is also possible.
How is payment made?
We offer bank transfer, online payment, or installment payment options.
Is it possible to receive a consultation before purchase?
Of course! We provide free consultation to help you choose the most suitable solution.
Can legal entities use your services and purchase goods from you?
Fortis operated not only in the B2C market, but also in B2B. If you want to purchase goods and use Fortis services, please contact us.
Product capabilities and expansion
Can the system be expanded in the future?
Yes, Ajax systems are modular - new sensors, cameras, or automation devices can be added at any time.
Is the system suitable for businesses?
Absolutely! Ajax is ideal for both individuals and businesses — offices, shops, warehouses, etc.
What happens if I move to another location?
The system can be easily moved to a new address. Our team will assist with dismantling and reinstallation.
Installation and technical support
Is installation provided?
Yes! Our certified specialists fully install and configure the system.
Does Fortis provide technical support?
Of course! We offer both remote and on-site technical support.
Does the Ajax system work without the Internet?
Devices communicate with each other using secure protocols, but remote management requires the internet.
Warranty and service
How does warranty service work?
All Ajax devices have a manufacturer's warranty. We will help with diagnostics, repair or replacement.
How much does maintenance and service cost?
The costs depend on the size and configuration of your system. We will prepare an exact offer after consultation.
